Tag Archives: digital literacy

The 10-Minute Digital Librarian #10: Explore digital literacy resources

The previous posts in this sub-series of 10-Minute Digital Librarian posts have focused on the importance of protecting yourself, and your users, online.

However, when we only think about internet use in terms of protection against bad things happening, this risks creating a sense of fear or uncertainty.

This can put users off, holding them back from discovering new information and services, reducing the benefits that they can draw from the internet.

An alternative is to look at how to ensure that people feel empowered to use the internet effectively. How can they gain the confidence to go online and make full use of the opportunities they find there, without putting themselves at risk?

This, in broad terms, is how we define digital literacy. As set out in IFLA’s own statement on the subject, when someone is digitally literate, they ‘can use technology to its fullest effect – efficiently, effectively and ethically – to meet information needs in personal, civic and professional lives’.

Just as libraries have a role in supporting literacy in general, many have become key players in efforts to promote digital participation through providing connectivity and access to hardware. It is only one step further to start offering support in building skills (one that many have already taken).

So for our 10th 10-Minute Digital Librarian exercise, explore digital literacy resources.

In some cases, library associations themselves bring together materials or create their own, as is the case with the Public Library Association in the United States.

Elsewhere, organisations focused on supporting libraries have developed tools, such as the Digital Travellers project originally developed by Libraries Without Borders.

The Technology and Social Change Group at the University of Washington, developed materials to promote digital literacy specifically with mobile phones, and has already promoted these through libraries.

You can also of course look beyond the library field – there are many organisations working on digital inclusion and skills projects, although of course it is important to reflect on whether what is being offered will meet the needs of your community.

One useful approach is to try out available tools for self-assessment, for example the DQ test developed by the DQ Institute in Singapore, whose standard has been adopted by the IEEE.

There will be other tools you can find which can help you – and your community – assess what sort of support would be most useful.

Let us know which resources you have used which are most powerful in helping build digital literacy

Good luck!

 

If you are interested in issues around digital safety and privacy more broadly, you should take a look at the work of IFLA’s Libraries for Children and Young Adults Section, as well as our Advisory Committee on Freedom of Access to Information and Freedom of Expression.

Discover our series of 10-Minute Digital Librarian posts as it grows.

Essential yet unequal: lessons for libraries from the OECD Skills Outlook 2021

Providing meaningful access to information is not just about creating the physical possibility to get hold of information, but also about delivering the skills necessary to use it.

With growing recognition of the importance of competencies in order to allow people to make the most of an information-rich – or even information-saturated world – the role of libraries not just as a repository, but rather as a skills-provider at the heart of the education infrastructure has become clear.

It is not just libraires who recognise this – organisations in the lifelong-learning sector (here and here), as well as governments working to promote digital skills in general – have underlined the value of involving our institutions.

As such, it can be helpful to follow the wider policy discussion about lifelong-learning and skills, in order to be able to take available opportunities to place libraires at the heart of the development of strategies in the field.

A good starting point for this is the Organisation for Economic Cooperation and Development’s (OECD) Skills Outlook (including a free-to-read version), which appears once every two years. This highlights key themes that policy-makers will need to consider in taking decisions, drawing on internationally comparable data, as well as offering national profiles.

This blog highlights some of the central messages of this work that can be relevant for libraries in their planning and advocacy.

 

An essential response to a changing world, in the long- and short-term

A first key point made by the report is the importance of skills in general. Evolutions in the economy, often driven in turn by technological change, have meant not only that whole categories of job have emerged and declined, but that even to carry out a single job, the skills required change over time.

This need for regular retraining and lifelong-learning was already growing in the years before COVID, with existing skills become obsolescent quicker than ever.

However, the pandemic has only accelerated this trend, hitting some sectors hard while others have remained stable or even grown. Many people will find themselves needing to gain the skills needed to take on new jobs.

Alongside other ‘transversal skills’ (including things like communication, problem-solving and creativity), it seems clear that digital literacy skills will be crucial to this. As the report points out, the ability to use digital tools to work remotely has been essential for work to continue in many sectors, as well of course as to communicate with others and access information.

Digital literacy has, also, been key for access to skills. There are many learning opportunities online, but as the report notes, to benefit from these a potential learner needs already to feel confident.

 

Skills – and possibilities to gain skills – are unequally distributed

Worryingly, despite the importance of skills in allowing people to respond to change, some are less active in developing them than others.

A key factor behind this, as highlighted by the report, is level of initial education. Those who have been able to pursue formal education for longer are also then more likely to carry on taking opportunities to learn throughout life. Yet also, investment in early-years skills, such as literacy, also make a big difference.

Job types also matter – people in skilled work are more likely to receive support from employers to develop further skills, as well as being able to learn from colleagues. Meanwhile, people who are out of work, or in short-term or less skilled work have a higher chance of not benefitting from training.

This gap all too often turns into a gap in attitudes, with some far more positive about learning than others, and to readier to look for and take up opportunities.

On a personal level, this risks seeing people less able to respond to change, and so condemned to low-paid work or unemployment. On the level of societies and economies, it risks creating divides, as well as wasting potential.

 

Designing a response, with libraries

The OECD draws on the experience of those countries which are doing better in trying to close this divide in order to offer lessons for others, while acknowledging that no-one has yet found the perfect solution.

One key focus, it suggests, is to work on developing the core skills necessary for people to take advantage of wider learning opportunities.

A major component of this is of course reading. The report underlines correlation between levels of literacy and levels of uptake of training in general. In turn, enjoyment of reading correlates strongly with literacy.

This is, of course, an area of key library strength. Use of libraries and enjoyment of reading tends to correlate, as do numbers of school libraires and enjoyment of reading. Librarians have a strong background in building a love of books by exposing young people to a wide variety of materials than can grab their attention and help them to become independent, confident readers.

A second component is around developing digital literacy. As highlighted above, digital skills are not only important for taking on many jobs today, but they can also make the difference between accessing and not accessing learning opportunities.

Again, this is a library area of strength, with many public and other libraires providing the equipment, skills and setting needed for everyone to get the best out of the internet. Many governments already recognise this role of libraries in digital skills strategies.

A third is about ensuring that people find out about the possibilities open to them. Individuals are too often not aware of the opportunities that exist, or confused by the choice. While effective career counselling can be vital within schools, adults too can benefit from help and guidance in choosing courses to follow.

A final one is to provide a wide range of types of learning, in different formats, which can suit the needs and situation of different learners – ‘life-wide learning’ (as opposed to ‘lifelong learning’). Longer, more formal courses may not work for everyone.

To deliver on this, a variety of settings and types of programming can help ensure that everyone finds something that works for them, in particular outside of the workplace.

As a result, based on the report, we can define the following advocacy points for libraries, based on the points made in the OECD’s Skills Outlook:

  • Governments must not neglect basic literacy. In particular, they can gain from supporting interventions that build enjoyment of reading – something that represents a traditional strength of libraries, and should be integrated into policies in the field.
  • Governments need to invest in digital literacy and inclusion, as a precondition for developing the skills, and taking on the jobs, of the future. Libraries have a recognised role in digital skills provision and should be at the heart of strategies on the subject.
  • Governments should ensure easy access to information about learning opportunities for all members of the community, regardless of age or work status. Libraries represent an ideal placer to do this, as well as a portal towards specialised skills providers.
  • Governments need to acknowledge the role of a variety of institutions in delivering skills. In addition to formal education institutions, libraries also offer important complementary provision (not just literacy and digital skills, but also a variety of programmes targeted at different competences and groups, in an environment that often puts learners at ease.

The 10-Minute Digital Librarian #6: Check up on your own digital hygiene

Following a first set of ideas focusing on using digital tools to communicate your work, our next set looks more at keeping yourself – and your users – safe online.

Already an issue before the pandemic, this is even more so now, with – at least for those with the chance to be connected – more and more of our lives taking place online.

Across this sub-series of five posts, we’ll look both at how libraries can help users stay safe when using third party services, as well as underlining the responsibility of libraries themselves in working with users’ digital data.

But for this first post, we’re looking at the importance of starting with yourself, and improving your own digital hygiene!

Because just as you try to avoid getting ill – especially during pandemic – by taking steps that reduce risks and promote physical hygiene, you can do the same online.

This isn’t just a case of setting a good example to others, but also of keeping yourself safe of course.

It is also empowering to know that you can be active in reducing risks online – while you should avoid being overly trusting of the online world, we should try also not to be scared of it. By developing our own confidence, we are better placed to help others also.

There are lots of small steps you can take, for example to use more secure passwords (and storing them somewhere safe, but easy for you to get to), using two-factor authentication, to turn off settings that gather data about you, your preferences and your activities, or to choose products and services that are more respectful of privacy.

There are fortunately lots of tools available for you to do this, for example:

  • The Data Detox Kit produced by Tactical Tech along with Mozilla – this has, for example, been adapted by libraries, such as Friesland Libraries in the Netherlands.
  • The Privacy Toolkit produced by the Library Freedom Project can also be a good start – we’ll talk more about these in future posts as they can also be powerful in helping educate about privacy.
  • The Australian government, which is very active around Safer Internet Day, has interesting resources which could help

If you know of a good resource, especially in other languages, do share it in the comments box below!

Good luck!

 

If you are interested in issues around digital safety and privacy more broadly, you should take a look at the work of IFLA’s Libraries for Children and Young Adults Section, as well as our Advisory Committee on Freedom of Access to Information and Freedom of Expression.

Discover our series of 10-Minute Digital Librarian posts as it grows.

Girls in ICT Day: Towards a more fair and equal digital future

This year, 22 April marks the 10th anniversary of the International Girls in ICT Day. First Introduced by the International Telecommunication Union, on every fourth Thursday in April it draws attention to the need to bring more girls and young women into tech, ICT and STEM sectors.

Over the past years, libraries in different parts of the world have taken part in the Girls in ICT Day celebrations – for example, in Kenya and Suriname. These activities build on a natural alignment between the goals of the Day, and libraries’ experiences with supporting digital literacy and equitable access to knowledge.

So, what do gender digital divides look like in 2021, and what can libraries do to help?

“Connected Girls, Creating Brighter Futures”

Estimates suggest that less than 35% of positions in the tech industry and related professions are taken by women; including only 24% of leadership positions. More broadly, there are gender inequalities in internet access and device ownership, and social and cultural norms which may still restrict meaningful access and use of ICT for women.

A recent World Wide Web Foundation report offers a more in-depth exploration of these gender digital divides. Drawing on the experiences of women in four countries in the LAC region, Africa and Asia, it highlights that:

–  Data affordability is an important barrier: particularly in rural areas, women were more likely than men to say that costs limited their internet use;

–   Similarly, women in rural areas more frequently cited a lack of digital skills as a reason for not going online;

–   Women were less likely to create content online;

–   And finally, they also expressed more concern about their privacy, and had less trust in how tech companies use their data.

These inequalities can manifest themselves early in life. Focusing on the experiences of girls and young women, another important piece of the puzzle lies in the recently released General Comment on children’s rights in relation to the digital environment by the UN Committee on the Rights of the Child. One of the key overarching principles it sets out to help realise children’s rights in digital environments is non-discrimination. This includes overcoming digital exclusion, particularly the gender-related digital divide.

Girls can, for example, face more restrictions in accessing online environments, be less likely to own a phone; or face disadvantages in developing digital skills. An accompanying explanatory note points out that, while universal personal and individual access to ICT and the internet is the preferred long-term outcome, in situations where children are unlikely to have it, states should work to expand public access offerings.

Naturally, offering this kind of shared and equitable access had long been one of the key priorities for the global library field. Overcoming gender inequalities in access to digital technologies and the internet is certainly an important step to realising the goals emphasised by the Girls in ICT Day (as reflected in the first part of its motto this year – “connected girls”). The next step, however, is going beyond connectivity and empowering more women to pursue education, learning, and careers in STEM.

How can libraries help realise this?

Overcoming gender inequalities in this field certainly requires a comprehensive response from many stakeholders. This includes, for example, making the internet a safer space for girls, creating more opportunities and incentives for young women’s participation in the private tech sector, encouraging them to follow STEM higher education tracks, and more.

As community and lifelong learning centers, libraries have been gaining experience in this field. Both before and during the pandemic, we see examples of libraries encouraging and supporting girls and women to pursue their interest in tech in many different ways. For example:

– In Singapore, the Jurong Regional Library hosted an exhibition exploring the nexus of art and technology by an all-women arts collective – with the National Library Board’s MakeIT space helping artists pick up new digital skills;

– In India, the Technology Empowering Girls program was launched to offer young women learning opportunities to develop both digital and soft skills, to help boost their career opportunities;

–  In Canada, the Vancouver Island Regional Library ran a coding competition for young women and girls;

–  And in several countries, libraries worked together with civil society and tech sector partners to deliver events (e.g. CoderDojo4Divas in Belgium) and clubs and courses (e.g. GirlsWhoCode in the US, UK, India and Canada), which cater specifically to girls or young women.

Inclusive and reflexive practices

Because of the multiple and structural gender digital divides, it is also important to learn from the initiatives aiming to encourage girls and women pursue their interest in IT. What works, and why? What can help overcome the different barriers girls and women may be facing?

For example, a recent article in Hello World talks about a coding club for adults in a public library in Almere, the Netherlands. The club succeeded in engaging women, who made up more than half of the participants. Mindful of the existing gender stereotypes around coding, the founder asked what they found attractive about this offer. The women pointed out that the club being run by a woman was a draw, since it offered positive social proof. Another draw was the fairly low-pressure nature of the club – prioritising fun and engagement, rather than the pressure to get things just right, helped overcome some participants’ hesitation.

Another example is the work of Libraries Without Borders on their project IdeasBox4Women. When BSF noticed lower attendance among women to their Ideas Box project, which offers access to technology and learning opportunities, they ran a diagnosis and designed an intervention specifically for women and girls.

This includes concrete measures, like setting aside women-only timeslots and organising gender-mixed activities; as well as making sure that women and girls have access to female facilitators. Another key element are activities which raise awareness about local gender inequalities and dynamics. They help draw attention to existing challenges, while fully giving local communities the space to address and act on this awareness in ways which best suit their customs and culture.

These examples show how reflexivity and mindfulness towards women’s needs can help create more inclusive spaces.

As we continue to learn from such initiatives and interventions, libraries and their partners can help create a more fair and equal digital future!

Not a Gift, Not a Privilege, but a Right: Access to Information

The COVID-19 Pandemic has both underlined the importance of access to information, and how far we are from achieving this for all.

From the need for rapid access to research to inform policy making, to the development of media and information literacy skills amongst individuals in the face of misinformation, the need for comprehensive policies on information is clear.

Yet at the same time, with so many parts of our societies and economies moving online, the costs of being unable to access and use information easily have been made clear.

This comes as much through the months of schooling lost for those unable to take part in distance learning or work and do business online, as through the and isolation stress felt by those unable to communicate with their friends and families, or access culture online.

These are of course key issues for libraries too, as key pillars of the infrastructure for access to information in any country, and so for the delivery of this right.

While of course the spread of internet has created exciting possibilities to access information directly, libraries contribute in three essential ways: helping to ensure that those without an internet connection can get online, helping to ensure that works which are otherwise protected or restricted (for example by copyright) are still accessible, and helping to ensure that users have the skills and confidence to be successful information users.

The Pandemic has disrupted all of these, and with it the right of access to information. If we are to be better prepared in the future to ensure the continued enjoyment of this right, there are a number of steps we can take.

All represent good risk-management practice, by removing unnecessary uncertainties in the ability of libraries to respond. All work to ensure that access to information should be protected, and enacted, as a right, rather than seen as a gift or a privilege.

 

Towards Universal Connectivity: the goal of ensuring universal internet access is not a new one, with public access in libraries cited already in the WSIS Agenda of 2003 as a means of doing this. Technologies such as WiFi and models such as community networks offer promising means of bringing library connectivity out to communities – an essential step if libraries are forced to suspend in-person services again.

Achieving this will certainly require investment, and in many cases regulatory change, but would certainly bring returns in terms of higher uptake of services (such as education, eHealth and similar), create new business opportunities, and fulfil what is increasingly being seen as a moral obligation on governments to treat internet access as a basic utility like water or electricity.

 

Copyright Fit for the Digital Age: the failure of copyright laws to adapt to the digital age in many countries has meant that libraries have been unable to carry out online many of the services they would have offered in person. Physical collections were stuck behind library doors, with little possibility to provide digital access, for example through sharing scanned copies. Storytimes that previously took place in the library could not, in many cases, be done online.

Fortunately, this was not the case everywhere. In many cases, there have been welcome moves by publishers, distributors and others to allow for access – many are detailed on the page hosting the ICOLC Statement on the Global COVID-19 Pandemic and its Impact on Library Services and Resources. Others – including agreements between publishers and library associations to allow for storytimes – are noted on IFLA’s COVID-19 and Libraries page.

However, it is arguable that where libraries have already been given the possibility to offer a service to users in person – through an exception or limitation to copyright – they should be able to count on being able to do the same online, in as similar a way as possible. In other words, having already paid for a work, the possibility to allow users to access it digitally should not be a gift depending on the goodwill of the rightholder, but rather a legal certainty.

This can be guaranteed through using secure networks, and tools to prevent simultaneous uses. Achieving this will require copyright laws to be updated, notably to make it clear that digital uses are permitted, and to ensure that they cannot be taken away by contract terms, as is currently typically the case. Further help would come from deeper understanding of the pricing and availability of electronic resources for libraries.

 

A Digitally Enabled Population: finally, with it clear that skills and confidence play a major role in whether people make use of the possibilities that exist to access information, there is a need to have a greater focus on promoting digital and information skills, at all ages.

Clearly with the Pandemic, the potential for libraries to offer in-person support has been limited. Yet libraries have sought to be in touch with users by phone and other means, and provide guidance and support, as well as developing tailored tutorials to help people develop digital skills. In the longer term, what seems necessary is a more comprehensive approach to developing digital skills in the population, with libraries as key delivery partners within this, as some are already doing.

While many elements of this may require in-person support – and so will need to wait for the Pandemic to have receded – others can already be scaled-up in order to do the best possible in the months and years to come.

 

With the recognition of the International Day for the Universal Access to Information by the UN General Assembly as a full UN-level observance, there is a new opportunity to raise awareness of the steps needed to make this right a reality for all, whatever the circumstances.

Meaningful plans to ensure internet connections, digital access to library collections, and the skills needed to make the most of both, can all help ensure that when the next crisis hits – and even before – access to information is a right, rather than just a privilege or a gift.

Wikipedia and Academic Libraries: Gathering best practices of professionals

IFLA welcomes Laurie Bridges (Oregon State University), Raymond Pun (Alder Graduate School of Education) and Roberto Arteaga (Pacific Lutheran University), three library professionals to talk about their book project to link Wikipedia and academic libraries.

 

Could you please introduce yourself?

My name is Laurie Bridges (she/her/hers), I am an Instruction and Outreach Librarian at Oregon State University and Associate Professor. I am currently teaching a 2-credit Honors class about Wikipedia and social justice, this is my second time teaching the class. I developed the curriculum and taught it for the first time in the Spring of 2019. I have co-hosted two Wikipedia editathons at my university. I work with a couple of faculty on my campus to help facilitate successful Wikipedia editing assignments (a history course and a writing course). I co-authored two articles in the Journal of Academic Librarianship:

I’m Raymond Pun (he/him/his), a librarian in the Alder Graduate School of Education in California, USA. I’ve organized and participated in Wikipedia-edit-ahons before. I’ve collaborated with teaching faculty in the sciences, women’s studies, and ethnic studies to create opportunities for students to learn about online sources, and the need to engage with online reference materials more critically.

I’m Roberto Arteaga (he/him). I’m an assistant professor and instruction and reference librarian at Pacific Lutheran University. I joined this project after having conversations with Laurie about Wikipedia in relation to library instruction and for-credit courses. I’m just beginning my Wikipedia journey, and I’m particularly interested in developing more pedagogical approaches to teaching with Wikipedia, both in library contexts and beyond.

Librarians collaborated with Wikipedians old and new to improve articles related to Multnomah County, Oregon.
Pdx.leecat – CC BY-SA 3.0

You are developing an open access book project on Wikimedia projects and academic libraries, how did this project get started? 

Laurie: As I was doing research for my courses and articles I used Merrilee Proffitt’s book, “Leveraging Wikipedia,” which is a great introduction for all libraries and librarians. However, it was missing what I really wanted, an in-depth look into academic libraries and librarians and how they’re using Wikipedia. I started chatting with Ray Pun about this, and from here the idea grew.

Ray: Yes, I agree with Laurie! For the events that I’ve organized with faculty, it was important to have students from underrepresented groups contribute to Wikipedia using library resources. Less than 15% of contributors to Wikipedia were women, based on a survey in 2015. In addition, there is under-representation of content on Wikipedia about women and other minority groups and their perspectives and experiences so that’s where I collaborated with academics to address these issues. Wikipedia is one of the most visited websites and it is very important to add and improve its content.

Laurie: And, around the time I was chatting with Ray about this, Roberto reached out to me, he was considering doing a Wikipedia project in one of his classes and wanted to chat. After our video conversation, in which Roberto asked thoughtful and thought-provoking questions, I started thinking he might be the perfect third to a possible editing team. I talked with Ray and we decided to invite Roberto to join us. I really enjoy working in groups of three.

Wikipedia training session in the framework of 1Lib1Ref with 9 librarians and information science professionals in Abidjan, Côte d’Ivoire. Jacquitoz – CC BY-SA 4.0

 

Could you tell us more about the subjects that will be addressed in this book and why?

Ray: Roberto and Laurie created a website covering the subjects in the book that would be of interest to many people. We hope the book covers case studies coming from theoretical and pedagogical approaches. We are looking for academic library workers to share how they utilize Wikipedia content to promote information literacy, collaboration or research.

Laurie: I have several librarian contacts in Spain, and I was aware that some interesting things were being done with Wikipedia in the Catalonia region. Then, serendipitously I received a grant to attend the Wikimedia + Education conference in San Sebastian, the Basque region in Spain. It was during the conference that I learned librarians in the Basque region are also doing some unique activities. And, during the conference, I really began to think about how librarians around the world are probably doing fascinating things with Wikipedia that are not shared widely, beyond the local region or country. I thought an open access online book might be the best way to collaborate and share information across borders and around the world.

 

Wikipedia workshop at the Faculty of Medicine on the Leios-Biscay campus in the Basque Country. Theklan – CC BY-SA 4.0

 

Black history month in Nigeria in partnership with AfroCROWD Kaizenify – CC BY-SA 4.0

 

According to you, what common goals are there between Wikimedia Foundation’s projects and academic libraries?

Roberto: I would say that just like the Wikimedia Foundation, libraries, in general, are committed to facilitating access to information to their communities. While libraries are often bound by contracts with publishers that prevent from fully opening up resources to everyone, librarians are now, more than ever, beginning to advocate for more content to become more widely available and reduce the content kept behind paywalls.

Ray: Agreed! It is especially important, particularly now during the pandemic. As it has been reported, COVID-19’s Wikipedia page has been one of the most visited sites. Creating more works under open access (OA) will certainly help.

 

Can you tell us more about the open access model and why you choose it? 

Ray: Early in our planning stages, we went with an open access model because we felt that OA would give us and our contributors the flexibility to share their work with colleagues. We envisioned some of our chapters to be multilingual and wanted to enable access to such content. Wikipedia itself is open and for us, it was important to follow that approach.

Laurie: Wikipedia is radically open. Not only do you see the article, but you see the “talk” tab where the conversation is happening, you see the history tab, and you can see contributors’ history over time. One of the reasons Wikipedia is so popular is because it’s available for free, to everyone, anywhere (Of course, there’s censorship, but that’s another story.) Therefore, we felt it was important to have a book that is open and free to librarians.

 

Finally, what would be your recommendations for libraries wishing to develop Wiki projects?

Laurie: I can answer this question because I just co-authored an article about Wikipedia in libraries for educational use (you can see the post print here). I recommend reaching out and connecting with others, because there is a wealth of knowledge and people are eager to share their successes and failures. Many librarians start with the #1lib1ref campaign, which is low-stakes and easy to get involved with – you just need to add one citation to Wikipedia.

Another popular activity is editathons, happening everywhere in the world. I think the most popular topic for librarian editathons is Art + Feminism. It’s important to note that in-person editathons have been cancelled for the foreseeable future, but there are many remote editathons taking place. In the US and Canada, faculty members can run classes through the WikiEdu dashboard, and librarians can connect with professors who are using the dashboard and offer their expertise. For librarians outside of the US, you can connect with the Wikimedia Education team to find resources in your area.

How can anyone interested find out more?

You can find more information here: https://sites.google.com/view/globalwikipedia/

 

At the Heart of the Response: Health Librarians Support Better Decision-Making around COVID-19

For library and information workers around the world, the main challenge faced is how to continue providing usual services in extraordinary times. In order to minimise disruption to education, research and access to culture, great efforts are being made to address legal, financial, technical and practical challenges.

Yet for some in the library field, these extraordinary times have also brought extraordinary demands and pressures. Health librarians – working in hospitals, research centres and governments – are having to deliver more than ever, even as they face the same restrictions and rules as everyone else.

With today – 7 April – being World Health Day, it is therefore a good opportunity to look at and celebrate their work.

 

Supporting the Decisions that Matter

It was the coming into force of the Constitution of the World Health Organization (WHO) on this day in 1948 that provides the justification for 7 April being World Health Day.

The WHO itself has a strong focus on the importance of information in effective health policies, as well as a very active library which not only acts as a hub for knowledge, but also for its dissemination and application through partnerships and networks globally. This work has been essential as eyes turn to the WHO’s own website, and the advice given there, all based on scientific literature gathered by the team there.

Elsewhere, librarians at the National Library of Medicine in the United States – in particular through the PubMed Central platform, have been supporting vital access to evidence for decision-makers. They have also worked closely with publishers in order to make articles and collections open that would otherwise have been paywalled.

Crucially, they have also worked to underline that collections need to be available in machine-readable format through the COVID-19 Open Research Database. This is essential if researchers are to be able to carry out text and data mining in order to identify potential treatments or cures.

Furthermore, the Library has also acknowledged the importance of discoverability, highlighting tools available for identifying relevant sources on its website.

Clearly, a key contribution to the discovery and application of information comes from it being presented in ways that work for those who need to use it. Here too, health librarians are playing a key role.

From daily briefings to both government and medical decision-makers to more in-depth reviews of the literature on emerging issues, librarians are helping to inform choices made. For example, Public Health England’s Knowledge and Library Services team is producing regular reviews of emerging evidence, while the Irish National Health Library and Knowledge Service is sharing rapid evidence reviews, and the Health Libraries Group of the Australian Library and Information Association has compiled live responses to key literature searches. In Iran, librarians are also supporting efforts to make sense of the existing literature around coronaviruses.

 

An Informed Public

One of the key lessons already from the response to the COVID-19 Pandemic has been the importance of the actions of individuals. With health systems struggling with the rapid spread of the virus, it has been clear that people need to change their habits and behaviours, distancing themselves from others.

Public health ministries and agencies – again with the help of librarians – have been working hard to produce clear and meaningful information for the public, explaining the situation and the responses needed. This has, for example, been helpful for the library field in understanding the risk of contagion via surfaces such as books or computer mice.

There is also a role – not just for health librarians, but for the library field as a whole – in promoting wider health literacy. When people can understand the global situation, and how and why they should act themselves, the job of those in charge of ending the pandemic is clearly easier.

Of course – just as in the case of decision-makers – the spread of this information and these skills depends often on how well adapted they are to the target audience. Simply placing things on a website may not be enough, especially for users who may have limited digital skills or even no access to a computer.

This is of course another area where libraries have a unique role to play as community organisations. It is also the subject of a webinar organised by IFLA’s Evidence for Global and Disaster Health Special Interest Group and Health and Bioscience Libraries Section, due to take place on 23 April. This will look at the lessons that can be learnt from past practice, and what more libraries can do to make sure that all members of society have the information they need to cope in these difficult times.

Join us, find out more, and share your ideas on 23 April!