Tag Archives: public access

Copyright Week Day 4: Save the Messenger! Why Libraries Should Care about Safe Harbour

Graphic for Day 4 of Copyright Week 2019Discussion about questions of free speech and access to information is traditionally based around a divide between creators and users – or authors and readers in the case of books.

When something goes wrong – an author goes beyond the limits of acceptable free speech or plagiarises, or a reader pirates a work – it makes it easy to ascribe blame.

Of course, there have long been many other players in the chain, helping works get from the one to the other, from publishers or record companies to distributors, bookstores and libraries. These are essential as connectors between authors and readers. Without them, there is no connection, no exchange.

All of these actors are, in principle, established in order to promote and make legitimate uses of works. Of course, they may risk making mistakes – it is clear that the boundaries of fair uses of works, as well as of free speech, are unclear.

This makes it more difficult to establish what happens when something goes wrong. To what extent should those through whose hands a work has passed be held responsible for the acts of others? What should they do when mistakes happen?

It seems appropriate that these actors should enjoy the benefit of the doubt. A publisher – who of course knows a book inside out – should not be prosecuted when a book they publish can legitimately be seen as free speech.

Libraries and bookstores, which will have an idea of their stock without necessarily having been able to read everything, should be held to a lower standard. If they act in good faith, and act rapidly when due process leads to the conclusion that a mistake has been made, should also not be held accountable.

And of course distributors, who cannot be expected to read the content that sits in the back of the van, should logically be exempt.

This is, in effect, the concept of safe harbour. It ensures that actors which are essential to making the connection between writer and reader are able to use their skills and best judgement in order to go about their jobs.

They can take risks, and thanks to this, innovate and bring new ideas and services which benefit society as a whole. Crucially, one mistake should not come at the expense of all of the legitimate services and support provided.

 

New Actors, Old Issue?

The internet adds a new element to this – the wires, servers, hosting services, and platforms that have massively facilitated the distribution of books, articles, and other works.

Again, with some limited exceptions, these are established in order to promote and facilitate legitimate uses. They often serve other purposes too, such as communication as well as the personal sharing of original works.

They have become as essential to the connection between creators and readers as the delivery van once was (and of course still is in some markets). For libraries also, maximum access to information over the internet is a key means of providing services.

So what to do when something goes wrong? When someone writes something dangerous or unjustifiably discriminatory? When a reader makes an illegitimate copy of a work, or access something illegal?

The concept that emerged with the WIPO Copyright Treaty of 1996 was the same safe harbour. The idea that when someone acts in good faith, and acts rapidly when a mistake is pointed out, then they should not be held fully responsible.

The standard varies from service to service. Just as it varies between publishers and delivery vans, the same goes with the difference between the editors of news sites or blogs and the hosting services or internet service providers, or the many other actors involved in getting information from keyboard to screen (including, in the case of library computers, the screens themselves!).

While technical tools exist that can indicate potentially illegal activity, these cannot be relied upon, with growing evidence (here, here, here) of automatic filters creating havoc with legitimate speech.

However, there is increasing pressure to restrict the idea of safe harbour and create liability (for copyright infringement, dangerous content etc).

This is driven in part by a frustration at the fact that finding, catching and prosecuting the person or organisation at the origin of the illegal behaviour can be difficult. Unlike platforms, ISPs or libraries, they may not have a clear physical address and legal existence.

In part, it doubtless also comes from the fact that some of these intermediaries have grown very rich, or enjoy a position in the market that allows them to dictate terms, more or less, to others.

Neither of these arguments, though, justify an attack on the concept of safe harbour itself. This is all the more so given that such restrictions risk not only hurting commercial platforms, but also other actors such as Wikipedia, libraries and others.

Trying to draw a line between platforms that benefit and platforms that don’t is fraught with difficulty. It brings the risk that all platforms and services will feel the need to implement more restrictive policies that will hurt most innovators and risk takers.

 

Libraries therefore have a major interest in protecting safe harbour if they are to be able to fulfil their missions – both inside their walls and on the wider internet.

Living in Interesting Times – Three Key Debates in Information Politics

Libraries and the politics of information in 2019

Information has long been political – who has it, who should have it, and how can it be used to shape decision-making. However, it is only relatively recently that this has been recognised.

On the philosophical side of things, much comes from the work of thinkers such as Michel Foucault, who explained the power that comes from organising information in specific ways (‘knowledge is power’). On the more practical side, the emergence of the internet has given a practical focus to broader reflections on how information is created and shared.

It therefore makes sense to think about the politics of information – the discussions and disagreements that take place around key issues. These questions are particularly key for libraries, as central stakeholders in how information is accessed, shared and governed.

2018 has seen a number of key debates come into focus, with further developments expected in 2019. These relate to whether information should be privatised or made publicly available, where privacy should triumph over access, and where free speech should give way to public order concerns.

This blog will offer a short introduction to each question, and relevant examples of legal and policy discussions which will shape information politics in the coming year.

 

Privatisation vs Public Availability of Knowledge

Knowledge – at least in the form of books or other documents – was long subject to constraints both on producers and users. These helped avoid widespread copying, but at the same time allowed users some flexibility in what they did with the written knowledge they held.

The expense of owning a printing press meant that the number of people who could publish was limited (although of course not enough to prevent calls for copyright to be invented in 1709). At the same time, once a book or newspaper had been sold, it was easy enough to share it with others or use it for research or other purposes.

Therefore, while the concept of copyright was intended to give the writings contained in books and other documents the same status as physical objects (in terms of the possibility of owning them), it was only ever an imperfect solution.

Digital technologies have weakened these constraints. It is far easier to publish (or copy) and share works than ever before, but also to place limits (through a mix of legal and technological means) on their uses. In other words, it has never been easier to provide universal access to knowledge, but at the same time, it is also simpler to make the knowledge contained in a book or other document private, with all access and use subject to licences.

These new possibilities have created a gap in legal provisions in many countries, given that there had, previously, been no cause to make rules. With this has come a sense that laws also need to be updated, rather than leaving things up to the market or the courts. This is the underlying reason for the ongoing European Union copyright reform, but also elsewhere.

Specific questions raised in this reform, as elsewhere, include whether people involved in teaching should be able to use materials to which they have access, whether researchers and others should be allowed to carry out text and data mining, and whether libraries should be allowed to take preservation copies.

There are also questions about whether the platforms which allow users to share materials should place the protection of intellectual property above the right of their users to free expression.

2019 is likely to see some sort of conclusion to discussions on these subjects in the European Union, South Africa and Nigeria, as well as key steps forwards in Canada, Singapore, and Australia.

 

Protecting Privacy vs Giving Access

The idea of ‘ownership’ of information is not only associated with intellectual property rights. Increasingly, it also comes up when we talk about personal information – anything that says anything about a person.

Once again, the idea that people have an interest in information about them is not new – there have long been laws on libel which allow individuals to act against writings that are unfair or defamatory. Rulers have also been prolific users of laws against sedition or lèse-majesté. However, such provisions have tended to be limited to the wealthy and powerful.

Here too, digital technologies have changed things by allowing for a much greater potential to collect and use information about people, be it for advertising, security or other purposes. They have also – for example through search engines – made it much easier for ordinary people to access information that might otherwise have been forgotten or too difficult to find.

With this, the idea of a right over information about you has emerged in a number of privacy and data protection laws around the world. The primary focus tends to be on data gathered by companies, with justifications running from a desire to understand advertising choices to enabling customers to shop around between service providers.

In parallel, security concerns have tended to see greater powers given to governments in the types of data they can collect and use, as well as limitations on the transparency obligations they face.

2018 saw the entry into force of the European Union’s General Data Protection Regulation, and similar rules emerge in a number of US States and Latin American countries. There have also been new security rules applied giving governments new powers to gather data on suspected terrorists (as well as many others).

2019 may well see more similar efforts, as well as new efforts to take advantage of new powers over personal information.

 

Protecting Free Speech vs Tackling ‘Dangerous’ Content

A key way in which the political value of information has long been recognised is through the efforts made to control free expression. Ideas and writings deemed to be dangerous to political, economic or social goals, for example through calling for insurrection, infringement of copyright, or simply because it is criminal, have long been the subject of attention by governments.

It is true that the right to free speech is a crucial one, but it is not absolute. The Universal Declaration of Human Rights notes that all rights can potentially be limited when this is necessary to fulfil the rights of others. As regards the right to equality, there is explicit mention of the importance of combatting incitement to discrimination.

More recently, the way the internet has developed has both made it easier for people to share and spread ideas (dangerous or otherwise). It has also involved relatively well defined actors and channels – search engines, social media platforms, internet service providers – with key powers over what is shared. Through their own actions – or actions they are obliged to take – there is a possibility to exert much greater control over what can be said and shared than when someone opens their mouth.

We come across this debate in discussions around concepts like ‘fake news’, terrorist content, hate speech, criminal content, and to some extent copyright infringement. In each situation, there is content that is clearly illegal and clearly legal. But there are also often grey areas, where judgement and nuance may be needed.

The problem is that the solution often proposed for identifying and blocking such content – automatic filtering, brings its own challenges. There are issues that go from the practical (are they good enough?), to the political (without incentives to protect free speech, do they risk ‘accidentally’ blocking legal content?), and human rights-related (should rights be given and taken away by a machine?).

At the same time, human moderation is expensive (in particular if done properly, by people with knowledge of relevant cultures), and can cause serious psychological damage to the people doing it. The costs are likely too high for smaller actors.

Clearly, this is a particularly difficult problem in information politics, not helped by cross-over with other areas of politics. This can make it hard to promote proportionate or nuanced approaches.

There is legislation in a number of jurisdictions which seeks to crack down on terrorist content and copyright infringement through (explicitly or otherwise) automatic filtering. Some have sought to ban ‘fake news’ (a highly dubious step), and others have put pressure on internet platforms to do the same, creating incentives to take an ever tougher line on content. With public pressure growing, major internet companies seem set to implement ever more conservative approaches in order to avoid blame.

 

What Implications for Libraries?

As highlighted at the beginning, libraries are key actors in information politics. They are central – both practically and symbolically – to the idea that everyone should have meaningful access to information.

A first priority is to defend this core idea. Too many are still offline, too many lack formal education or the possibility to learn throughout life, too many cannot find the information they need to live healthily, find work or start businesses, or to engage in public life.

Libraries are also unique, as public, welcoming institutions, with a clear social interest goal, rather than a focus on profit. Nonetheless, this status does not spare them from the effects of decisions taken in relation to the three major debates set out above.

They clearly depend on limitations on the privatisation of knowledge in order to do their jobs, but need a system that allows writers, researchers and others to keep on producing. They need to protect privacy (key to giving users the sense that they can seek and share information freely), but must also resist sweeping restrictions on what materials they can collect, hold and give access to.

And while they understand the need to act against dangerous speech, they know from long experience that managing information is complicated and requires skilled judgements based on expertise and values – something that a machine cannot replicate.

While it may not always be popular – or easy to explain – libraries will need to set out and defend the importance of a balanced approach, one that allows for meaningful access to information for all, not just in 2019 but long into the future.

 

This blog is based on a presentation initially given at the Eurolib conference in Brussels on 12 November 2018.

The IGF is in Paris – but you can join us from everywhere!

The 13th annual meeting of the Internet Governance Forum (IGF) is taking place in Paris this year. The meeting is ‎hosted by the Government of France at the Headquarters of UNESCO, and runs from 12 to ‎‎14 November 2018.‎

This year’s session has more than a hundred sessions, including national, regional and youth IGF initiatives as well as seventeen ‎Dynamic Coalitions with inputs from communities and stakeholders. This multi-stakeholder approach, a key characteristic of the IGF, makes this an important opportunity to influence and shape public ‎discourse on internet governance themes and to discuss needed improvements. ‎

This year’s gathering stresses the importance of creating an Internet of Trust. To achieve this goal, the IGF in looking at best practices ‎in gender and access; cybersecurity; local content; AI, big data and the internet of things. ‎

IFLA is at the Internet Governance Forum in Paris to discuss the importance of public access in libraries. We will be part of two important events. The first is on the 13 November at the American Library in Paris, with more details available here. It will highlight the importance of public access as a means of getting the remaining billions online, alongside other promising initiatives such as community networks, as previously discussed at the IFLA President’s Meeting in Barcelona, and offline internet.

The second, on the 14 November takes place as part of the formal IGF programme. The session of the Dynamic Coalition on Public Access in Libraries in which IFLA plays a leading role will discuss and improve the toolkit on public access that IFLA has prepared for library associations. The toolkit looks at the key policy questions in the fields of technology, financing, regulation, as they affect libraries delivering public access.

You can find a list of the events on the IGF website and you can follow all the sessions remotely. Please, join us and be a part of this community!

Making Libraries Heard at the Continental Scale

By Mandiaye Ndiaye, IFLA International Leaders Programme associate

The beautiful town of Sharm El Sheikh is hosting, from 4-6 December, with the support of the Egyptian National Telecommunications Regulation Authority, the 6th African Internet Governance Forum (AIGF). The general theme this year is ‘Making for an inclusive digital transformation in Africa’.

The AIGF provides a multistakeholder, multi-lingual, democratic and transparent space for exchange on Internet governance at a continental scale. It brings together representatives of governments, the private sector, of civil society of international organisations and of universities, as well as specialists and the other various actors in the Internet ecosystem. While the global Internet Governance Forum is organised by the United Nations, the secretariat of the African Internet Governance Forum is co-hosted by the UN Economic Commission for Africa (UNESCA) and the African Union (AU).

As a reminder, the African Internet Governance Forum was launched in Nairobi, during the global IGF in 2011. This in turn has gone through a number of phases, through the World Summit of the Information Society (WSIS) process, and regional meetings held between 2002 and 2005.

The Forum offers a number of spaces for exchange and building strategies, such as the Dynamic Coalition for Public Access in Libraries (DC-PAL), which opens the possibility to tackle questions of Internet governance relative to public access, and promotes a discussion on how existing technical expertise, networks and infrastructure in the form of libraries can contribute to achieving the objectives and the spirit of the WSIS process. In developing countries, public libraries are well placed to increase the number of people who are connecting – and so who benefit from the potential of the Internet – at minimum cost and with optimal results.

With delegates from IFLA, Electronic Information for Libraries (EIFL) and the African Library and Information Association (AfLIA), the voice of libraries and their users will be heard. The Dynamic Coalition, at AIGF 2017, will focus on the subject of ‘From Access to Autonomy: Public Libraries Meet the Challenge of Connecting the Next Billion.

IFLA is represented at this 6th African IGF by two associates of the IFLA International Leaders Programme – Mahmoud Khalifa of Egypt, and Mandiaye Ndiaye of Senegal, who will take part alongside other delegates in making libraries heard, and who will present a common project on Public Access to the Internet through Libraries’.

We’ll share more information as we go along!