Tag Archives: advocacy

The costs of non-access: why we should talk about the impacts of not investing in libraries

A lot of advocacy for libraries focuses on showing the return that our institutions provide on investment. Through this, we work to demonstrate that however much governments or other funders spend, the value created by the presence and work of libraries is more.

These arguments can be very helpful at times when governments need to take decisions, by building the case for choosing a new, renovated, expanded or enhanced library.

What we tend to do less is explore what are the costs of not acting. In other words, what are government and societies missing out on, if they do not allocate resources to the library? What harms can this cause to the achievement of wider social, economic and cultural goals?

This reflection is likely to help in developing arguments in the coming months and years. We have difficult times ahead – and already with us in many cases. Those who are currently not facing challenges are likely to do so when stimulus packages come to an end, and austerity hits, at least in many countries.

It seems more likely that the choice facing funders will not be where to spend new money, but rather how to allocate reductions in budgets. In this situation, the goal then is how to cause the least pain.

From the point of view of our institutions, it will be necessary to be able to show that cuts to library staff and services should never be an easy option.

Fortunately, a lot of the time, this can simply require ‘flipping’ existing arguments for libraries.

A case for a literacy programme that increases reading confidence and performance can also be presented as an avoidance of cost – without the library’s intervention, participants would be less likely to read, both reducing demand for books, and leaving them less able to cope with information around them.

In this situation, there would be harm both to the individual, who would be deprived of possibilities to discover new opportunities, participate in the cultural life of the community or engage in civic and political life. This community in turn loses out by having members who are less able to become involved and active. And the economy loses out when people are not able to realise their potential, with bookshops and others in particular suffering from a smaller reading population.

Similarly, an argument for having a space to welcome local community groups can also be phrased in terms of the cost of not having such a space. Forcing groups to meet in private or commercial spaces may exclude individuals, or simply make these sorts of meetings impractical.

This would have a negative effect on community cohesion and civic engagement. When not all people feel comfortable joining groups, then opportunities to build social cohesion and inclusion are lost. Local civil society does not reflect the wider population, and so loses impact. And of course, if groups which may not be able to afford private space are unable to meet, the community as a whole risks being poorer.

Provision of internet access and internet-enabled devices offers another example. The costs of non-access to the internet through public centres such as libraries will, for some people, mean significantly reduced possibilities to get online, for others it may mean none at all. There are also impacts in terms of losing a key part of the digital skills infrastructure.

For individuals, the negative effects include a lack of access to eGovernment services, to information about jobs and business opportunities, and to a growing share of culture and information in general. When skills cannot be provided, the risks of under-use (and even mis-use) of the internet grow. eCommerce also suffers from there being fewer customers.

So many other library activities can also be argued for in this way. In doing so, it is important to make sure you are working on the basis of reasonable evidence, for example surveys of what users would miss.

Clearly, such arguments should be used carefully. It is important not to end up looking excessively negative, or ‘crying wolf’ – i.e. claiming things that are unlikely or hard to believe. Furthermore, while concern about harm is a powerful motivator, so too is a friendly face and a positive approach.

Nonetheless, an ability to talk about the harm caused by not investing in libraries is an important part of any advocacy toolkit.

The 10-Minute International Librarian #28: Find Out Which International Organisations are Present in Your Country

The work of international organisations can sometimes seem very distant.

But it doesn’t need to be!

Rather than the big meetings and conferences, the main work of these organisations is often rather what happens on the ground, through support to governments, projects, and outreach.

All of the biggest organisations tend to have regional structures, in order better to manage this work. They are often present on the ground through regional and even national offices.

These can be useful potential contacts. IFLA has done a lot of work to support libraries to engage around the Sustainable Development Goals. Regional and national offices of UN institutions will likely be interested in forming partnerships around this.

But there can be many other areas where there can be interest in working with libraries.

So for our 28th 10-Minute International Librarian exercise, find out which international organisations are present in your country.

Many countries have a United Nations office (see the list of UN country teams), which can also host other organisations, such as UNESCO or the United Nations Development Programme.

Most countries also have UNESCO National Commissions, which provide a liaison between UNESCO as a whole and the national context.  And there are 59 UN Information Centres around the world.

Collect this information, together with information you can gather about the priorities of each of these offices. It can be a great contact list for your work, as we will discuss in next week’s post.

Share your stories of successful collaborations with national or regional offices of international organisations in the chat below.

Good luck!

 

This idea relates to the IFLA Strategy! 1.2 Build a strong presence in international organizations and meetings as a valued partner.

You can view all of our ideas using the #10MinuteInternationalLibrarian tag on this blog, and of course on IFLA’s Ideas Store! Do also share your ideas in the comments box.

The 10-Minute International Librarian #24: Think of an advocate for libraries

A big focus of IFLA’s Strategy is building the ability of libraries to advocate.

Wherever decisions are being made about library budgets, or the laws that affect them, there is space for advocacy.

By building understanding of, support for, and commitment to libraries, you can shape these decisions.

Yet sometimes, your message can be even more powerful when it doesn’t come from you.

It can be expected that librarians will support libraries, but you may get more attention when someone else does it.

So for our 24th 10-Minute International Librarian exercise, think of an advocate for libraries.

Ideally, it should be someone who is well known, or who has great advocacy skills, or ideally both. This can help at all levels, from the local to the global.

Finding an advocate can also help bring others to support libraries, prove that people outside of the profession care, and strengthen partnerships.

Let us know who the most effective advocate for libraries from outside of the library field is, in the chat below.

Good luck!

 

This idea relates to the IFLA Strategy! 1.1 Show the power of libraries in achieving the Sustainable Development Goals .

You can view all of our ideas using the #10MinuteInternationalLibrarian tag on this blog, and of course on IFLA’s Ideas Store! Do also share your ideas in the comments box.

Copyrights and Library Resources: Two Sides of the Same Coin

So much library advocacy is about funding – ensuring that our institutions have the support necessary to carry out their missions. This can be more or less explicit, from directly campaigning for stable or increased budgets, to working to ensure libraries are featured in wider policy plans which provide the basis for allocating resources later.

This work is vital. Its impact is also relatively simple to demonstrate. Without funding, there cannot be professional librarians, equipment, adequate buildings or collections. With it, there can be longer opening hours, new computers and books, more staff.

Compare this with advocacy around copyright. This can immediately seem like a much more complicated goal, involving concepts and terminology which are some way away from the everyday life not only of the targets of advocacy, but also of librarians themselves. Decisions are taken at the national level – often in a faraway capital – or beyond, not in local town and city halls.

Even outside of advocacy, copyright as an issue is often simply left to the experts. In libraries, often enough, one person (if anyone at all) ends up with the responsibility of answering questions, while in government, it is a subject for the lawyers, unlikely ever to win or lose elections. It can feel like a minority concern.

So far, so far apart. But as this blog argues, these two subjects for advocacy are in fact not so distant from each other, but, as the title suggests, are rather two sides of the same coin.

 

It’s not (just) what you’ve got, it’s what you can do with it that counts

This is because, in short, copyright laws can have a major impact both on libraries’ spending power, and on the ‘return’ on the investments they make.

Clearly, using such economic vocabulary may feel a little odd, as of course libraries do not make a financial return on their acquisitions. However, thinking more broadly about the impact that libraries aim to deliver – stronger education, research and access to culture – we can still think about how much progress they can make towards these goals for every dollar, euro or yen spent.

One of the most direct examples is around eBooks, where the lack of regulation means that rather than buying eBooks at a consumer rate, libraries are often obliged to buy more expensive copies. There can also be limits on the number of times a library can lend a single book out, or the length of time for which it can lend it.

These facts combine to risk meaning that libraries end up paying much more for every single loan of an eBook than they would for a physical book, or, in other words, get far fewer loans of a book for every dollar, euro or yen spent. This obviously limits the possibility for libraries to deliver on their missions to support literacy and a love of reading, as well as to give access to a diverse range of content.

Copyright can also affect libraries’ ability to give access to other types of work. A key issue during the Pandemic has been the barrier copyright represents for libraries in many countries to digitise the physical works in their collection and give access to them remotely. In effect, during the pandemic, this leaves libraries unable to realise the potential of their collections to support education, research and access to culture.

Outside of the pandemic, these same restrictions on digitisation and remote access mean that libraries cannot realise their potential to give access to people who may not be able to travel to visit collections in person. In effect, out-of-date or overly restrictive copyright laws mean that libraries cannot realise their mission to reach out to all members of the communities they serve.

Similarly, in the research space, text and data mining (TDM) offers strong possibilities to accelerate research and scientific progress. Once again, however, the ability of libraries to allow researchers to carry out TDM will depend on whether copyright law allows this, and subsequent activities, such as sharing results. Without the right laws, libraries can offer less for the money invested in them.

A final example – libraries invest considerable effort in the preservation of works in their collections. Yet this, like many other aspects of library work, faces pressure to demonstrate impact. Being able to make preserved works available online can be a great way of doing this. Yet again, copyright can stand in the way, reducing the ability of libraries to show their own value, and so potentially risking funding.

As set out above, in short, library funding and copyright are two sides of the same coin – a library with a generous budget still risks having less reach and impact (putting this budget at risk) if copyright laws do not allow it to make full use of works.

 

Complementary Advocacy Strategies

It follows from the above that a comprehensive library advocacy strategy needs to include both advocacy for funding and, where laws are creating problems, advocacy on copyright.

Clearly these can require different sets of knowledge, and work at different levels. Clearly, the atmosphere can also sometimes be different, with copyright reform discussions sometimes more adversarial, although with the right people and a readiness to talk and find areas of agreement. Moreover, it can be uncomfortable for those opposing you to be seen as ‘anti-library’.

However, there is also much in common. Writing to a local government councillor to ask for sustained or increased funding is just as simple as writing to a national senator, deputy or member of parliament. Both require the ability to build up links with decision-makers, creating confidence and understanding.

Crucially, the goal is the same – effective library services in a position to support education, research and access to culture for all of their communities. The same materials, and often the same arguments can be used for both.

It is therefore important for libraries to ensure that, in evaluating their current situation and determining advocacy priorities lie, to think about both funding and laws in order to make the best case for libraries.

The 10-Minute International Librarian #21: Identify a non-user and think how to engage them

Libraries have a mission to serve their entire communities.

Yet it is rare – if not impossible – to be able to reach everyone. What is important is to try and reach further.

This is because when people are not connected to their library, there is a risk of missed opportunities to improve lives, or to win over supporters for your work.

In both cases – in order to increase impact and strengthen advocacy – it is worth thinking about who these people are, and what can be done to work with them.

So for our 21st 10-Minute International Librarian exercise, identify a non-user and think how to engage them.

A first target will of course be users who could benefit from library services, but are not yet doing so.

Imagine someone in this situation – you can even create a persona – and think about what you could do in order to build awareness. What are the barriers, and what can you do about them?

In other cases, you could think about people who may not come to the library, but could be important supporters.

What can you do to help them understand the importance of the services you are offering?

Let us know in the comments below about your experiences here!

Good luck!

 

This idea relates to the IFLA Strategy! 1.1 Show the power of libraries in achieving the Sustainable Development Goals

You can view all of our ideas using the #10MinuteInternationalLibrarian tag on this blog, and of course on IFLA’s Ideas Store! Do also share your ideas in the comments box.

The 10-Minute International Librarian #20: Recruit a Friend

The strength of the library field – locally, nationally and globally – is directly connected to the engagement of the people making it up.

The more library and information professionals there are sharing their ideas and experience, the better we can innovate and spread new practices.

The more professionals there are who are ready to speak up and engage in advocacy, the louder our voice is.

Library associations and other groupings are a great means of doing this at every level, providing a space for cooperation, coordination and joint action.

New members do not just gain themselves from involvement, but also bring benefits to the group as a whole.

So for our 20th 10-Minute International Librarian exercise, recruit a friend!

Explain what you gain from working with other members of the profession, at the local, national and international levels.

Explain also why it is so important to work together to ensure that the library field continues to be able to fulfil its missions.

In doing so, you help strengthen our field!

Let us know in the comments below which arguments have worked best for you in convincing others to get involved with the national or global library field.

Good luck!

 

This idea relates to the IFLA Strategy! 3.3 Empower the field at the national and regional levels

As we publish more ideas, you will be able to view these using the #10MinuteInternationalLibrarian tag on this blog, and of course on IFLA’s Ideas Store! Do also share your ideas in the comments box.

The 10-Minute International Librarian #19: Map Your Library Ecosystem

No library is an island.

It has almost always been the case that libraries rely on others for budgets, in turn providing a key service to their communities.

Increasingly, libraries can be seen as partners and platforms. By combining their strengths with others, they can be better able to respond to the needs of their users.

With so many interconnections, we can see libraries as part of an ecosystem, made up of lots of different individuals, groups or institutions, interacting with each other and their environment.

While this term originates in biology – and is particular relevant with the UN Summit on Biodiversity this week – it can also apply to libraries.

Indeed, it offers a helpful model for structuring thinking about the environment in which our institutions operate.

So for our 19th 10-Minute International Librarian exercise, map your library ecosystem.

You can do this as a diagram, on your own or with colleagues. Try to identify the other people and institutions around you which can help you achieve your goals.

Of course, funders are key here. But so too are the actual and potential partners with whom you can work to provide services.

This can include not only other official institutions, but also individuals and community groups.

This map of your ecosystem can help you think both about your own plans and priorities, but also about the impact that changes may have.

Good luck!

 

This idea relates to the IFLA Strategy! 2.3 Show the power of libraries in achieving the Sustainable Development Goals.

As we publish more ideas, you will be able to view these using the #10MinuteInternationalLibrarian tag on this blog, and of course on IFLA’s Ideas Store! Do also share your ideas in the comments box.