Author Archives: Carmen

From Rotterdam to Lempäälä – Community bus, multi-professionalism and the library

By Jarkko Rikkilä, CPDWL SC member, Kirjastopäällikkö / Library Manager
Yhteisöpalveluiden palvelualue / Community Services

I have been a member of the IFLA CPDWL section for a couple of years now. Although IFLA’s internal working methods are only beginning to take shape for me, I have been sure of one thing since the beginning. Professional development and workplace learning are the most important themes for the library field. As customer expectations change and the complexity of the world increases, skill development is a fundamental issue in our world.

The library professional also needs multi-professional support and cooperation even more. At the IFLA WLIC conference in Rotterdam, Princess Laurentien talked about this very nicely. According to him, libraries are the opposite of loneliness. The library is a contact point to something bigger and the first connection to culture. Above all, however, the library is a link for cross-border cooperation. The future is not created from ivory towers.

While listening to the princess’ wonderful speech in Rotterdam, I thought about my own work as a library manager in Lempäälä municipality. Our municipality has 25,000 inhabitants and multi-professional cooperation is present in everyday life in many ways. In our community services, we meet employees multi-professionally every day. Library services, cultural services, sports services and youth services aim at the same thing: work that promotes well-being and health. We want our citizens to be well.

One of our interesting new concepts is called the Community Bus. The community bus is a bus that, in addition to library services, offers a place for young people, exercise guidance and cultural events. The community bus operation has started this spring and we expect success on the autumn routes. The bus is a platform, and I think it has been more important to encourage platform thinking for multiprofessional discussion.

Multiprofessional cooperation can be easier in a small or medium-sized municipality. Knowing someone else’s work teaches you a lot about your own work and increases the trust of the work community. In addition, multiprofessionalism is customer-oriented. In order to guarantee the highest possible level of services and common visibility, we must have common and shared practices and values. The bus has already attracted a lot of national interest. Maybe someday we’ll get to share thoughts about it in international arenas too!

CIS Libraries in the Global Context: discussion of the IFLA Trend Report 2022

100 librarians from the Commonwealth of Independent States (CIS) countries discussed the document “IFLA Trend Report 2022″ in Moscow, Russia, on April 20th, 2023. The discussion took place as part of the VI International Forum”Shaping the Future of Libraries” at the M. I. Rudomino All-Russian State Library for Foreign Literature with topic of the year “Commonwealth Libraries in the Global Context”.

The hosts of the event proposed to the leaders of the library field in the CIS countries to comment on 11 recommendations for the professional community and their relevance to the current state of the industry, based on the structure of the “IFLA Trend Report 2022” document that reflected the main directions formulated in the IFLA mission – inspire, engage, enable, and connect.

We bring to your attention the Final document that has been translated into
English and sent for review to the authors of the “IFLA Trend Report 2022”.

The 2023 Annual Meeting of the Guangdong-Hong Kong- Macao University Library Alliance and Forum on ‘Deepening Library Cooperation and Promoting Sustainable Development’ 2023年粤港澳高校图书馆联盟年会暨馆长论坛「深化图书馆合作,推动可持续发展」

The GHMULA was established in 2017 in the hope of facilitating libraries of the three regions (Guangdong, Hong Kong and Macao) in the Greater Bay Area for exchange and collaboration.  Since the establishment, we had held council meetings, Directors  and Youth Forum to deepen academic exchange and networking opportunities.


The Forum was held virtually in the past 2 years due to COVID and finally we are back with physically settings at University of Macao, participants include government officials from the Education and Youth Development Bureau, Macao SAR, library directors from Guangdong, Hong Kong and Macao. Council meeting was held during the 3 days forum to discuss path for alliance development, followed by impactful sharing from library directors from the three regions.

受疫情影响,论坛在过去两年以虚拟方式举行,今年有幸在澳门大学以实体会进行。与会者包括澳门特别行政区教育暨青年发展局政府官员、粤港澳图书馆馆长及图书馆业界人员,为期 3 天的论坛期间举行了理事会会议,讨论了联盟发展的路径,及来自三个地区的图书馆馆长进行了分享。

Topics on transformative agreement, scholarly communications, AI, SDGs experiences in library settings and digital humanities project etc were discussed, making the forum an asset for young professionals to gain knowledge and stay up-to-date on emerging trends, expose to diverse perspectives and build expertise in career development. It is also a valuable opportunity as we finally meet face to face after almost 3 years of COVID environment.


Key cooperation areas of the alliance include but not limit to (1) Interlibrary loan (2) Document Delivery (3) Exchange of Publications (4) Exchange and training of library personnel (5) Academic conferences and professional seminars (6) Discretionary access to library facilities.

联盟的主要合作项目包括 (1) 馆际互借 (2)文献传递 (3)出版物交换 (4) 馆员交流与培训 (5) 学术会议和专业讲座 (6) 特许到馆访问

For detailed information of the GHMULA, please refer to the newsletter and website.

有关GHMULA 的详情,请参阅通讯网站




Le centre de documentation est défini étant une unité couvrant des domaines précis et fournissant des informations relatives au domaine de connaissance qu’il couvre ( Nozha, 2005, p.12).

Il est également selon wikipédia, un organisme chargé de collecter, d’organiser de traiter et mettre à la disposition des utilisateurs des outils de recherche. le centre de documentation  renforce l’économie d’une entreprise.

Quant à l’information ;  elle constitue la source de développement des entreprises à travers les produits documentaires (revue de presse, dossier de synthèse, résumé..) que ces entreprises élaborent.

AUJOURD’HUI, certaines entreprises ont recours au service d’un documentaliste pour la gestion et l’organisation du flux d’information et de documents.

Quel est la nécessité d’un centre de documentation au sein d’une entreprise?

Quelle est sa participation dans la productivité de l’entreprise.

Comment le centre de documentation participe au développement économique ?

Les entreprises sont généralement subdivisées en deux grandes entités qui permettent d’atteindre les objectifs. Ce sont les opérationnels ou la production et le support ou l’administration.

La fonction administrative comme son nom l’indique est chargée d’apporter un appui administratif aux services opérationnel afin que ceux-ci se concentre sur le cœur de métier.

C’est à partir de ces deux fonctions que le documentaliste doit axer sa stratégie en matière de gestion de l’information.

Le centre de documentation se doit de connaître le besoin informationnel de ces entités. Il doit être la source et la vitrine informationnelle de l’entreprise.

L’information est l’élément intangible sur lequel se base toute structure pour se développer, pour atteindre ses objectifs et surtout pour prendre ses  décisions.

Or l’information est la matière première du documentaliste. Les informations  contenues dans les documents de quelque nature qu’ils soient,  vont être sélectionnées traitées puis diffusées.

Donc le documentaliste doit mettre en place toute une stratégie de recherche, de traitement et diffusion de l’information pour  accompagner ces différentes entités.

Le pouvoir de l’information ne se résume plus au fait de la détenir mais dans son traitement et son utilisation. Car face à une production tout azimut de d’information, le documentaliste joue un rôle capital. Il  trouve l’information utile (pertinente),  qu’il traite, qu’il valide et met à la disposition de la structure.  Il contribue ainsi à la production de connaissances validée et au développement de l’entreprise.

Par son action, il facilite la circulation de l’information, garantie la continuité des activités en cas d’indisponibilité d’un agent, il aide à la prise de décision sur base d’information fiable.

Il devient un élément constitutif de la réalisation des objectifs de l’entreprise. Mais le plus souvent les actions de ne sont pas perceptibles par les décideurs. Pour avoir plus de visibilité, le documentaliste doit par ces activités placé le centre au cœur des préoccupations de la structure. IL doit participer à la vie de l’entreprise.



Building Expertise in a New Field

From time to time, we are given new tasks to support and enhance library services despite from the routine that we work in daily lives, I was given a new task in my role recently to learn about the research landscape of Institutions, benchmarking analysis and navigate the world of research. Apart from attending user training and reading the guidebook of the new tool, customer engagement and learning program is definitely one of the choices.

The 6 weeks Scival certification program consist of 6 modules namely (1) Getting started with Scival (2) Metrics and Indicators (3) Institutional Insight (4) Working with Researchers and Groups of Researchers (5) Reporting and (6) User Outreach and rollout.  User need to complete one module per week, with a contribution with approximately one hour per module, and in order to obtain a certificate and digital badge, a user must complete the Scival pre-course and post course surveys and scores at least 80% on each of the course modules quizzes/assessments. The beauty of the course is that you can complete the course at the time convenient for you, it is also well instructed so that users can follow the path easily, after you are done with the program, you can keep moving to the advanced level and build your expertise in a new field.

For those who are taking up new missions and tasks in your workplace, don’t forget that there are support both physical and virtual to help with building your profession, just don’t panic, learning in the workplace can be fun!