Learn About Soft Skills for 21st Century Information Professionals at the next Library 2.020 Virtual Conference

The next Library 2.0 virtual conference – Library 2.020: Wholehearted Libraries: Soft Skills for 21st Century Information Professionals – will take place on Tuesday, March 10th, 2020 from 12:00 – 3:00 pm US-Pacific Standard Time (click for your own time zone). This conference will be held online and is also recorded. It is free to everyone to attend!

REGISTER HERE to attend live and/or to receive the recording links afterward. Please also join this Library 2.0 network to be kept updated on this and future events.

This mini-conference will explore the human side of 21st-Century information work. As Dr. Michael Stephens, Associate Professor at the School of Information at San José State University and co-organizer of this event explains, “soft skills are heart skills.” Specifically, the conference aims to:

  • Define what soft skills are,
  • Understand how and when to use various soft skills,
  • Identify types of training that can improve soft skills, and
  • Explore how to share emotionally engaging stories.

The conference will kick off with an opening keynote panel featuring a range of experts from around the world who will tackle important questions about soft skills. The keynote panelists are:

  • Michael Stephens, Associate Professor in the School of Information at San José State University @mstephens7
  • Loida Garcia-Febo, International Library Consultant @loidagarciafebo
  • Christian Lauersen, Director of Libraries and Citizens services, Roskilde Municipality, Denmark @clauersen
  • Rivkah Sass, Library Director, Sacramento Public Library @Rivkah

The closing keynote will be given by Stacie Ledden who is the Director of Strategic Partnerships at Anythink Libraries. @ilovemyanythink

In addition to these keynote sessions, there are several concurrent, crowd-sourced sessions. Some of these sessions include:

For more information about the Library 2.020: Wholehearted Libraries: Soft Skills for 21st Century Information Professionals, go to: https://www.library20.com/wholehearted.

You may also be interested in speaking at and/or attending other upcoming Library 2.020 virtual conferences (all 12-3pm Pacific Time):

  • Innovation in Small, Rural and Independent Libraries Wednesday, June 17, 2020. This conference is being organized in partnership with Jim Lynch from TechSoup for Libraries, Kate Laughlin from the Association for Rural & Small Libraries, and the School of Information at San José State University.
  • Sustainability in Libraries Wednesday, October 14, 2020. This conference is being organized in partnership with Rebekkah Smith Aldrich, executive director, Mid-Hudson Library System (New York), and the School of Information at San José State University.

For answers to frequently asked questions about the Library 2.0 conference, go to: https://www.library20.com/page/miniconferencefaq.

1 Response to “Learn About Soft Skills for 21st Century Information Professionals at the next Library 2.020 Virtual Conference”


  • Ben hammouda salah almahdi

    I’M I conservator of heritage in Islamic manuscripts and I have to participate in the workshop online.

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