Does your library deserve six stars?


Helsingor Library,  Denmark

Helsingor Library, Denmark

Is yours a six star library? To find out we’d like to introduce you to a new public library evaluation tool, LRE Library Ranking Europe.

This project is being undertaken by retired Librarians Maija  and Mats Berndston who argue that ‘in order to measure the quality and the standard of a public library from a citizen and customer perspective a common tool that could be used as a guideline for future improvement and development is needed. This should be based on the concrete services that the measured library offers.’

The areas considered are:

  • Information About The Library
  • Site, Visibility And Access
  • Service And Supply
  • Premises
  • Choice Of Collection
  • Freedom Of Expression And Of Choice

Already 27 libraries have been assessed using mystery shopping principles. The project instigators welcome feedback so do check out their site.