The 10-Minute Library Advocate #41: Collect – and Use – Feedback

The 10-Minute Library Advocate #41: Collect – and Use – Feedback

When someone makes a judgement, they tend to care about what other people think.

This is why, when you buy a book, there are usually quotes from reviewers.

Or when you look for products online, other customers’ views are provided.

We naturally tend to want to agree with other people! And if they are positive, then you are more likely to be positive too.

You can use the same technique for your library.

So for our 41st 10-Minute Library Advocate exercise, collect, and use, feedback.

You can do this through a simple comments box or form.

Not only does this show that you are listening to your users but, as long as you ask permission, you can then use positive examples in your advocacy.

This will help show how much you community cares about your work – and why decision-makers should also!

Good luck!

 

See the introduction and previous posts in our 10-Minute Library Advocate series and join the discussion in social media using the #EveryLibrarianAnAdvocate hashtag!

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