Managing conflict for Supervisor Success

One of the American Library Association (ALA) LearnRT workgroups has produced a new manager training module about Managing Conflict.

The key learning objectives are:

  1. Supervisors will manage healthy relationships between themselves and their peers by fostering a positive and mutually supportive workplace environment.
  2. Supervisors will foster healthy relationships among staff by effectively navigating conflict and resolving differences, skillfully engaging in difficult conversations and finding mutually successful outcomes.

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Thanks for the information to Jana Varlejs


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