From time to time, we are given new tasks to support and enhance library services despite from the routine that we work in daily lives, I was given a new task in my role recently to learn about the research landscape of Institutions, benchmarking analysis and navigate the world of research. Apart from attending user training and reading the guidebook of the new tool, customer engagement and learning program is definitely one of the choices.

The 6 weeks Scival certification program consist of 6 modules namely (1) Getting started with Scival (2) Metrics and Indicators (3) Institutional Insight (4) Working with Researchers and Groups of Researchers (5) Reporting and (6) User Outreach and rollout.  User need to complete one module per week, with a contribution with approximately one hour per module, and in order to obtain a certificate and digital badge, a user must complete the Scival pre-course and post course surveys and scores at least 80% on each of the course modules quizzes/assessments. The beauty of the course is that you can complete the course at the time convenient for you, it is also well instructed so that users can follow the path easily, after you are done with the program, you can keep moving to the advanced level and build your expertise in a new field.

For those who are taking up new missions and tasks in your workplace, don’t forget that there are support both physical and virtual to help with building your profession, just don’t panic, learning in the workplace can be fun!