One of the American Library Association (ALA) LearnRT workgroups has produced a new manager training module about Managing Conflict.
The key learning objectives are:
- Supervisors will manage healthy relationships between themselves and their peers by fostering a positive and mutually supportive workplace environment.
- Supervisors will foster healthy relationships among staff by effectively navigating conflict and resolving differences, skillfully engaging in difficult conversations and finding mutually successful outcomes.
You can follow on https://www.webjunction.org/news/webjunction/managing-conflict-for-supervisor-success.html
Thanks for the information to Jana Varlejs